Coronavirus 2019 (COVID-19)

Coronavirus 2019 (COVID-19) 

Coronavirus 2019, also known as COVID 19, is a topic on most everyone’s mind worldwide. While this virus can cause serious illness for some, infected children generally do well with mild or no symptoms.  Children certainly can be a source of infection spread and this poses a risk to family members and friends.  The medical community is learning about the symptoms, diagnosis and treatment of this new virus.  New information continues to emerge and is changing rapidly.   

PPA takes the safety of our patients and our employees very seriously.  To reduce the risk of spread of illness we have made the following temporary changes:  

  1. You may want to consider re-scheduling your child’s well annual exam if they are not due for immunization(s).  Well child checks under the age of 2 years and children ages 4, 11, 12, and 16 years typically do involve immunizations.  If you choose to reschedule, please call our office and we will put your name on a call-back list when the pandemic calms.  
  2. We will be looking at upcoming schedules and reaching out to discuss your visit and possibly reschedule non-urgent elective visits. 
  3. We ask that only the patient and 1 adult come in for the visit.  This will reduce exposure and promote social/physical distancing, thus protecting more individuals.   
  4.  Please call to speak to our triage nurse and possibly reschedule if you or your child have any respiratory symptoms (sore throat, cold, and cough) or fever. 
  5. We will be getting you and your child into an exam room as promptly as possible to reduce waiting room exposure. 
  6. Patients with respiratory illnesses (sore throat, cold, or cough) or fever will be asked to wear a mask whenever possible.  Masks are available to anyone upon arrival. 
  7. Our nursing staff will be telephone triaging all sick patient calls.  We will ask screening questions including inquiries about symptoms, travel history, and contact with confirmed cases of COVID-19.  We will not be seeing patients who have probable COVID-19.  We cannot test for COVID-19 in the office but can discuss symptoms and concerns and if indicated arrange for testing at one of our local hospitals.  
  8. We are taking extra care and consideration to clean our office and exam rooms throughout the day.  

Children generally fare well with coronavirus-19 infections but can be a source of infection spread.  There are things we can do to protect ourselves and others 

  • Maintain healthy and balanced nutrition, get plenty of sleep, get daily exercise 
  • Get the flu vaccine.  We are still seeing cases of influenza. 
  • Avoid sick persons, especially those with coughs. 
  • Practice cough etiquette; e.g. Cough into your elbow/sleeve.  
  • Wash your hands thoroughly and frequently with soap and water or alcohol-based hand sanitizer.    
  • Avoid touching your mouth, nose and eyes. 
  • Clean surfaces regularly with disinfecting cleanser. 
  • Avoid crowds and unnecessary public places or get-togethers. 

We will get through this pandemic together and will fare better if we help one another.  If we can be of help, please do not hesitate to call our office at 978-683-1974

Helpful online resources:


Department of Public Health MA 


Hand washing tips